Customers

Power
Keeping power cuts to a minimum
As recent events in South America have proven, power cuts can cause widespread disruption, even if they only last a few hours. Network talked to operators in the UK to find out how they are building a more resilient grid and tackling the issue.

Policy & Regulation
Challenges around RIIO2
Mark Fitch, an energy regulation expert at PA Consulting, asks will Ofgem's RIIO2 decision dampen the network companies' energy for moving to net zero?

Power
WPD spending £9m to boost Coalville power network
Western Power Distribution (WPD) will spend £9 million on improving power supplies in and around Coalville in Leicestershire.

Power
Privatised networks deliver better customer service, report claims
Electricity networks are more efficient and deliver better service in private ownership, according to a global report by leading global economic consultancy NERA.

Power
£3.2m power upgrade in West Byfleet
UK Power Networks is carrying out a £3.2 million upgrade to the electricity network in West Byfleet.

Gas
National Grid sets out RIIO2 spending plans
National Grid will spend £7.4 billion on electricity transmission over the RIIO2 price control period, according to figures unveiled in its draft business plan which has been submitted to Ofgem's RIIO2 Challenge Group.

Customers
SSEN picks ZIV to provide ANM solutions
Scottish and Southern Electricity Networks (SSEN) has chosen ZIV Automation to provide active network management (ANM) solutions.

Power
£1.4bn spending plan unveiled by SP Energy Networks for RIIO2
SP Energy Networks has set out plans to spend £1.4 billion on its transmission network between 2021 and 2026.

Power
ENA says simplicity is key to unlocking potential of flexibility
The Energy Networks Association (ENA) has called for simplicity when it comes to providing access to flexibility markets.

Gas
Range of renewable technologies needed to cope with extreme weather, report claims
The future UK energy system must be able to cope with extreme weather events and will rely on a diverse range of renewable generation technologies in order to do so, according to a report.

Gas
Embracing change
Andreas Lips, general manager, e-mobility, Shell - talks to Network editor Alec Peachey about how the energy and transport sectors are aligning to accommodate the millions of expected electric vehicles on UK roads.

Gas
SSEN Transmission publishes future business plan for consultation
Scottish and Southern Electricity Networks' Transmission has published its 'A Network for Net Zero' report which outlines plans for the future of the north of Scotland electricity transmission system.

Customers
WPD calls on more women to take up roles in engineering
More women are needed to take up roles in engineering, according to Western Power Distribution (WPD), the country's largest electricity distribution operator.

Heat
Networks unveil electricity flexibility commitment
Britain's electricity grid operators have unveiled a new flexibility commitment to help shape the way network infrastructure will be run.

Heat
UK energy professionals deliver industry verdict
Professionals working across the UK energy industry have today (20 June) delivered their verdict on the state of the sector in the Energy Institute's (EI) annual survey.

Power
SP Energy Networks completes £4m Edinburgh upgrade
SP Energy Networks has completed a £4m project to modernise a key part of the power network in Central Scotland.

Customers
First blockchain based grid asset register launched
Electron, National Grid Electricity System Operator, SP Energy Networks and UK Power Networks have joined forces to create a shared register for generation and storage asset data.

Power
Taskforce sets out recommendations to modernise energy system
Digitalisation sits at the heart of five key recommendations set out by the Energy Data Taskforce that it says will modernise the UK energy system.

Customers
Ofgem outlines strategy to help vulnerable consumers
Energy regulator Ofgem has set out a five point plan to help vulnerable consumers.

Power
£3.8m network boost for Western Isles
Scottish and Southern Electricity Networks (SSEN) has completed a £3.8 million programme of works to reinforce and improve the electricity network in the Western Isles.

Power
International award for UKPN
UK Power Networks has received international recognition for its work including the development of a smart grid.

Power
UKPN appoints chair for customer engagement group
UK Power Networks has appointed Ann Bishop as chair of its RIIO-ED2 customer engagement group (CEG).

Heat
Innovation delivered
The pace of change across the UK's gas, power and heat networks continues to advance. At the heart of this change lies collaboration and innovation. With this in mind editor Alec Peachey spoke to UK Power Networks head of innovation Ian Cameron about the work the network operator is doing.

Power
Customers overcharged by £24bn due to regulator error, Citizens Advice claims
Regulators have allowed water, energy, broadband and telephone networks to overcharge customers by £24.1 billion over the past 15 years, according to research carried out by Citizens Advice.

Power
Unexploded stash of grenades unearthed by power engineers
Engineers from SP Energy Networks discovered a stash of 70 unexploded Home Guard phosphorous grenades while carrying out routine improvement works in Dumfries & Galloway.

Gas
Ofgem confirms RIIO2 price control methodology
Ofgem has confirmed plans to almost slash in half the returns that energy networks can make.

Gas
Cadent agrees to pay £24m for past failings
Cadent has agreed to pay £24 million and establish a £20m community fund after an intervention from energy regulator Ofgem over three serious failings.

Heat
Need for EV infrastructure highlighted at Utility Week Live
A representative from the Office for Low Emissions Vehicles (OLEV) has set out the types of infrastructure required to support the rollout of electric vehicles.

Gas
Meeting net zero target requires urgent electricity system overhaul
The operation of the electricity system must be urgently overhauled if the UK is to reduce its greenhouse gas emissions to net zero by 2050, without burdening consumers with unnecessary costs, an industry figure has warned.

Power
Vattenfall wins first power network contract in UK
Vattenfall Networks, the UK's newest independent electricity network provider, has won its first distribution network contract with Helvellyn Group.

Power
Investing in the energy decarbonisation transformation benefits consumers
National Grid's head of regulatory finance, Darren Pettifer, says that Ofgem's plans to slash in half the returns that energy networks can earn could put at risk a once in a generation opportunity to transform the energy system, and prevent longer-term benefits to consumers.

Downloads
How E.ON. is helping the City of London become a zero emissions city
Discover Citigen. Deep in the heart of our bustling capital

Downloads
Network explains heat networks
Commonplace in Europe and gaining in popularity here

Downloads
How E.ON. is helping the City of London become a zero emissions city
Discover Citigen. Deep in the heart of our bustling capital, E.ON. has created a hidden power station that can heat, cool and power the businesses of the future.