Customers

Moixa and Energia in bid to build ‘virtual power plant’ in Irish homes

Power

Moixa and Energia in bid to build ‘virtual power plant’ in Irish homes

Battery manufacturer Moixa has announced a tie-up with Irish energy supplier Energia to run trials on how integrated smart home batteries, rooftop solar and electric vehicles (EVs) can deliver flexibility to the grid.

DNOs avoid penalties in Ofgem’s 2018/19 ICE connection review

Power

DNOs avoid penalties in Ofgem’s 2018/19 ICE connection review

Ofgem has given Distribution Network Operators a pass mark for their record on dealing with large-scale customer connections, with a decision not to levy penalties for 2018/19 under its Incentive on Connections Engagement (ICE) mechanism.

Gas

Utility Week Customer Summit

With customers at the heart of the utility industry's rapid and disruptive transformation, the future success of energy and water companies alike depends on their ability to successfully combine robust service provision with innovative ways to connect with customers. The 2020 Utility Week Customer Summit provides the only dedicated meeting place for forward-thinking customer professionals across the UK's utilities.

UK needs ‘Olympic’ delivery body to drive shift to net zero heating, says think tank

Gas

UK needs ‘Olympic’ delivery body to drive shift to net zero heating, says think tank

MPs and members of the public are equally in the dark over the urgency of decarbonising the heat network, raising the need to establish a powerful new body to coordinate the complex task, according to a report by cross-party think tank Policy Connect.

H21 project highlights potential of hydrogen

Gas

H21 project highlights potential of hydrogen

The Committee on Climate Change (CCC) has said that hydrogen is a credible option to help decarbonise the UK energy system. Network editor Alec Peachey examines the progress being made and some of the challenges that remain.

Northern Powergrid trial charges up electric vans to replace emergency generators

Power

Northern Powergrid trial charges up electric vans to replace emergency generators

Northern Powergrid is running a trial to use electric vans with on-board battery storage to replace diesel generators as a more sustainable means of restoring power to consumers during emergency works or power cuts.

WPD signs 35 deals for 119MW in maturing flex market

Power

WPD signs 35 deals for 119MW in maturing flex market

Western Power Distribution (WPD) believes that the flexible generation market has matured, after announcing a strong response to its latest tender round.

Powervault tie-up drives Kaluza network expansion

Heat

Powervault tie-up drives Kaluza network expansion

Kaluza, the technology platform for smart energy devices launched by green power supplier OVO Group, has launched a new tie-up with Powervault, the UK based storage battery supplier.

SP Energy Networks launches 95MW auction on Piclo Flex platform

Power

SP Energy Networks launches 95MW auction on Piclo Flex platform

Scottish Power Energy Networks has become the fourth distribution network operator (DNO) to enter into a partnership with the Piclo Flex online auction platform to support its move towards flexible energy trading.

Network Awards 2020: setting the standard

Gas

Network Awards 2020: setting the standard

Following a successful inaugural year in 2019, the Network Awards will return on 17th March 2020, shining a light on the good work taking place across the UK's energy networks, their supply chains and stakeholders.

Improving customer contact in the WhatsApp era

Power

Improving customer contact in the WhatsApp era

As National Customer Service Week draws to a close, Lisa Doogan, head of customer service and stakeholder strategy at Scottish and Southern Electricity Networks, describes how it is improving communications with its 3.8 million customers in the north of Scotland and central southern England.

Decarbonisation progress slowing, Ofgem report shows

Gas

Decarbonisation progress slowing, Ofgem report shows

Ofgem has launched its annual State of the Market report, which shows that the UK continues to be a global leader in cutting greenhouse gas emissions, although progress is slowing.

ESC policy review into local energy markets

Customers

ESC policy review into local energy markets

The Energy Systems Catapult is making businesses aware of the benefits and risks of participating in local energy markets through its policy review: The policy and regulatory context for new Local Energy Markets.

WPD maintains place at top of stakeholder engagement table

Gas

WPD maintains place at top of stakeholder engagement table

Western Power Distribution (WPD) has strengthened its place at the top of the industry table for stakeholder engagement and customer vulnerability in the annual Ofgem incentive.

Device powers 45,000 homes with renewable energy

Power

Device powers 45,000 homes with renewable energy

A device, which has freed up 95MW of additional electricity network capacity - enough to power 45,000 homes - has been successfully proven in the UK.

EV smart charging providers pledge to open their networks

Power

EV smart charging providers pledge to open their networks

A group of electric vehicle (EV) smart charging solutions providers have pledged to open their networks for UK drivers through a "roaming partnership" by the end of this year.

Renationalisation would risk UK missing net-zero target, report claims

Power

Renationalisation would risk UK missing net-zero target, report claims

Labour's plans for renationalising energy networks would put at risk the UK's efforts of reaching net-zero emissions by 2050, according to a new report.

Drone trials hailed a success

Gas

Drone trials hailed a success

A project, exploring how drone technology can be used to inspect network infrastructure, has completed the the first stage of beyond visual line of sight (BVLOS) flight trials in segregated airspace.

ADE director stands down

Heat

ADE director stands down

Dr Tim Rotheray has stepped down from his role as director of the Association for Decentralised Energy (ADE).

EDF signs new EV co-operation agreement with Nissan

Customers

EDF signs new EV co-operation agreement with Nissan

EDF Group has signed an agreement with Nissan to accelerate the delivery of electric vehicles (EVs), specifically through smart charging solutions.

Meeting demand

Gas

Meeting demand

This section features regular interviews with small and medium size enterprises (SMEs) to highlight the work they're doing with networks and the types of technologies that are driving innovation forward. This month, Dr Matthew Trewhella - managing director of Kensa Contracting - is the focus.

Challenging the networks

Gas

Challenging the networks

As part of the RIIO2 price controls set out by Ofgem, network operators are required to set up independently chaired customer engagement groups (CEGs). As part of our Utility of the Future campaign, Network caught up with the chairs of four of these groups to find out more about their role and how they challenge the networks.

Understanding interconnectors

Gas

Understanding interconnectors

With post-Brexit energy trading arrangements still unresolved and Europe's connectivity lagging expectations, Fieldfisher energy experts David Haverbeke, Lis Blunsdon and Yohanna Weber, discuss why more attention needs to be focused on critical power infrastructure.

Almost 100 apprentices start work at SSE

Power

Almost 100 apprentices start work at SSE

SSE is putting its latest generation of energy workers at the forefront of tackling climate change with the appointment of almost 100 apprentices who started work this week.

Solving the EV charging jigsaw

Gas

Solving the EV charging jigsaw

As DNOs present Ofgem with their electric vehicle (EV) readiness documents, illustrating how the transport revolution can be effectively managed, Patrick Erwin, policy and markets director at Northern Powergrid, outlines key policies that would ensure a fair, and properly managed transition.

Blackout report highlights need for review of security of supply standards

Gas

Blackout report highlights need for review of security of supply standards

National Grid Electricity System Operator (ESO) has suggested that there should be a review of the security and quality of supply standards (SQSS) to determine whether it is appropriate to provide higher levels of resilience in the UK's electricity system following last month's blackout.

Dealing with distributed energy

Customers

Dealing with distributed energy

Active Network Management (ANM) has grown in sync with the rise of distributed energy over the last two decades. Dr Graham Ault, co-founder and executive director of Smarter Grid Solutions, provides an update on the current applications of ANM beyond flexible distributed generation (DG) connections and explores the current state of the ANM market in the UK.

Unlocking asset infrastructure

Gas

Unlocking asset infrastructure

The UK's energy networks are under mounting pressure to accommodate new and increasing demands. From regulatory restrictions and the uptake of distributed generation to the increase in electric vehicles and renewable energy solutions, the challenges for existing asset infrastructure are varied and complex. Nadine Buddoo reports.

Bristol aiming to become first zero-carbon smart city

Heat

Bristol aiming to become first zero-carbon smart city

Bristol City Council has launched a global search to deliver up to £1 billion of investment to support its ambition to become the UK's first carbon neutral city by 2030.

Industry views on blackout

Gas

Industry views on blackout

With National Grid Electricity System Operator (ESO) set to provide a final detailed report on last month's blackout to Ofgem today (6 September), a selection of industry experts provide analysis of what happened and lessons that need to be learnt.

New Energy Resilience Framework launched by Arup

Customers

New Energy Resilience Framework launched by Arup

Arup has launched an Energy Resilience Framework which is designed to support those responsible for energy systems in evaluating their overall resilience to disruptors and to identify improvement measures.