Waleswestutilitiesrecognisedforhelpingvulnerablecustomers1 550x250

Challenging the networks

As part of the RIIO2 price controls set out by Ofgem, network operators are required to set up independently chaired customer engagement groups (CEGs). As part of our Utility of the Future campaign, Network caught up with the chairs of four of these groups...

Networkawards2020rgblogo 550x250

Network Awards 2020 open for entries

Following a successful inaugural year in 2019, the Network Awards will return on 17th March 2020, shining a light once more on the good work taking place across the UK's energy networks, their supply chains and stakeholders.

Headshotjustinmccracken 550x250

NPG appoints McCracken as chair of CEG

Northern Powergrid has appointed Justin McCracken as the chair of its new customer engagement group (CEG).

Electricityboltsbs 550x250

Connection options highlighted in ENA consultation

Standardising the way connection requests are handled across all network operators is something that is being considered as part of a consultation on application interactivity and connection queue management.

Cashpoundsterlingbudget 550x250

Customers overcharged by £24bn due to regulator error, Citizens...

Regulators have allowed water, energy, broadband and telephone networks to overcharge customers by £24.1 billion over the past 15 years, according to research carried out by Citizens Advice.

Ofgemsign 550x250

Ofgem confirms RIIO2 price control methodology

Ofgem has confirmed plans to almost slash in half the returns that energy networks can make.

Drone 550x250

Drone project begins flight trials on energy network assets

A project, exploring how drone technology can be used to inspect network infrastructure, is set to begin conducting trials on both the electricity and gas networks this spring.

Johnarmittnew 550x250

NIC challenges government to make infrastructure commitments...

The chair of the National Infrastructure Commission (NIC) has called on the Chancellor of the Exchequer to use this autumn's Spending Review to commit to a once-in-a-generation transformation of the UK's transport, energy and technology networks.