As part of the RIIO2 price controls set out by Ofgem, network operators are required to set up independently chaired customer engagement groups (CEGs). As part of our Utility of the Future campaign, Network caught up with the chairs of four of these groups...
Standardising the way connection requests are handled across all network operators is something that is being considered as part of a consultation on application interactivity and connection queue management.
Regulators have allowed water, energy, broadband and telephone networks to overcharge customers by £24.1 billion over the past 15 years, according to research carried out by Citizens Advice.
A project, exploring how drone technology can be used to inspect network infrastructure, is set to begin conducting trials on both the electricity and gas networks this spring.
The chair of the National Infrastructure Commission (NIC) has called on the Chancellor of the Exchequer to use this autumn's Spending Review to commit to a once-in-a-generation transformation of the UK's transport, energy and technology networks.