Improvements to the way utilities deliver services to people living with dementia are expected to result from a new campaign launched by the Energy Innovation Centre (EIC).
Overcoming the challenges of delivering excellence in digital services to priority service customers will be the topic of a new Utility Week webinar.
As the deadline for entering the Network Awards 2020 approaches, Network is asking the judging panel for their tips on writing an impactful entry that stands out from the crowd. John Parsons, director of digital at the British Electrotechnical and Allied...
Tom Naughton, an associate at London based heat network consultancy FairHeat, describes its award-winning graduate training programme, and why similar schemes are vital to the sector's future.
It's always satisfying to see energy network operators' innovation projects turn - eventually - into 'business as usual'(BAU) and embedded in the everyday operation of the business, says Kelvatek's Jonathan Rodgers.
"Clarity of planning and careful execution" allowed Cadent gas engineers to cut off three gas mains near to Grenfell Tower at the height of the emergency, helping to bring the fire under control after gas sustained the fire in its later phases, the official...
The Energy Innovation Centre (EIC) is teaming up with gas network Cadent and the Alzheimer's Society to host a workshop around new innovations in the utilities sector to improve the quality of life and safety of people living with dementia in the UK....