Customers

Heat
Bristol aiming to become first zero-carbon smart city
Bristol City Council has launched a global search to deliver up to £1 billion of investment to support its ambition to become the UK's first carbon neutral city by 2030.

Gas
Industry views on blackout
With National Grid Electricity System Operator (ESO) set to provide a final detailed report on last month's blackout to Ofgem today (6 September), a selection of industry experts provide analysis of what happened and lessons that need to be learnt.

Customers
New Energy Resilience Framework launched by Arup
Arup has launched an Energy Resilience Framework which is designed to support those responsible for energy systems in evaluating their overall resilience to disruptors and to identify improvement measures.

Gas
Turning ambition into action
The launch of SSEN Transmission's draft business plan includes an ambition to tackle climate change, connect more renewable energy and transport it across the country. Managing director Rob McDonald tells Network editor Alec Peachey how the company is going to achieve this.

Power
NPG appoints McCracken as chair of CEG
Northern Powergrid has appointed Justin McCracken as the chair of its new customer engagement group (CEG).

Customers
Former Ofgem director appointed as chair of CEG at SPEN
John Howard has been appointed as the chair of SP Energy Networks new RIIO-ED2 Customer Engagement Group (CEG).

Customers
SSEN to carry out £3m network upgrade
Scottish and Southern Electricity Networks (SSEN) is investing £3 million to boost the resilience of the network in the Fleet and Camberley areas.

Power
Northern Powergrid carrying out substation upgrade
Northern Powergrid is carrying out a £4 million upgrade to a substation which will help maintain the reliability of electricity supplies to more than 90,000 customers.

Power
Aberdeen set to benefit from £10m electricity network boost
Scottish and Southern Electricity Networks (SSEN) is set to spend £10 million on improving the electricity network in Aberdeen and the city's surrounding areas.

Gas
Report finds lightning strike played a part in blackout
An interim report from National Grid Electricity System Operator (NGESO) says that a lightning strike and the sudden loss of two large electricity generators was to blame for this month's blackout.

Power
Networks must consider needs of vulnerable customers, analysis shows
Analysis carried out on behalf of the Energy Networks Association (ENA) shows that network operators must ensure that vulnerable customers are not left behind as the UK works towards net zero.

Gas
Professor Helm calls for action following power cuts
Professor Dieter Helm has given his reaction to the power cuts that caused widespread disruption across the UK's energy and transport networks.

Gas
Leadsom sets out scope of investigation into power cuts
The government has set out the scope of its review into the actions of the National Grid Electricity System Operator after Friday's power cuts.

Power
Ofgem calls for greater gender balance
Ofgem has called on the industry to achieve better gender balance and wants its own workforce to be 50% female at all levels by 2025.

Power
New subsea cable to Cumbrae goes live
Scottish and Southern Electricity Networks' (SSEN) project to replace one of the two electricity subsea cables connecting Bute and Cumbrae is now complete.

Power
Ofgem sets deadline for power cut report
Energy regulator Ofgem has written to the National Grid Electricity System Operator requesting an "urgent interim report" into last week's major power cut by Friday (16 August).

Gas
National Grid CEO responds to power cut criticism
National Grid Group chief executive John Pettigrew says lessons can and must be learnt following Friday's power cut which left thousands of customers without power. Here, he responds to criticism over its role in the incident.

Gas
Government launches investigation into major power outage
The government has launched an investigation into the power cut on Friday (9 August) that led to major disruption across the UK's power and transport networks.

Gas
Networks meet to review major outage
Transmission and distribution leaders have gathered for an initial review of the circumstances which led to a major power outage across large parts of the UK power grid.

Customers
Connection options highlighted in ENA consultation
Standardising the way connection requests are handled across all network operators is something that is being considered as part of a consultation on application interactivity and connection queue management.

Power
Network project update w/c 29 July 2019
With various network upgrades and projects taking place across the UK Network provides a roundup for the week commencing 29 July.

Customers
WPD signs demand side management agreement with Anesco
Western Power Distribution (WPD) has signed a demand side management agreement with battery storage provider Anesco.

Gas
Electricity North West owners sell 50% stake in business
The owners of Electricity North West have sold a 50% share of the business to investors composed of Equitix and a consortium led by Kansai Electric Power Co.

Customers
ENW highlights innovative schemes to Ofgem
Electricity North West recently showcased some of its innovative projects to senior figures from energy regulator Ofgem.

Gas
Ofgem chairman visits heat network
Ofgem chairman Martin Cave recently visited Energetik's energy centre in Arnos Grove to find out more about Enfield Council's heat network company, its best practice and how it protects customers.

Power
EV smart charging marketplace trial launched
UK Power Networks has launched a new trial called Shift that will see up to 1,000 electric vehicle owners offered financial incentives to charge their vehicle off-peak.

Power
UKPN and National Grid carrying out £20m network upgrade
UK Power Networks and National Grid are delivering a £20 million electricity upgrade in Hertfordshire.

Gas
NGN using robot to carry out gas pipe repairs
Northern Gas Networks is using a robot called STAN to travel through underground pipes and carry out repairs.

Customers
Electric Nation findings call for EV tariffs
Western Power Distribution (WPD) says that the findings of its Electric Nation project prove that well-designed EV tariffs plus smart charging systems can save electric vehicle (EV) drivers money.

Heat
Achieving the right climate
With the Government committing to cut greenhouse gas emissions in the UK to almost zero by 2050, networks will be key in the facilitation of decarbonisation. Here, Network puts a special focus on the topic of decarbonisation as part of its Network of the Future campaign.

Power
Using asset replacement to improve power reliability
Jonathan Hopkins, EMEA sales director at S&C Electric Company, discusses the importance of replacing ageing assets.

Downloads
How E.ON. is helping the City of London become a zero emissions city
Discover Citigen. Deep in the heart of our bustling capital

Downloads
Network explains heat networks
Commonplace in Europe and gaining in popularity here

Downloads
How E.ON. is helping the City of London become a zero emissions city
Discover Citigen. Deep in the heart of our bustling capital, E.ON. has created a hidden power station that can heat, cool and power the businesses of the future.