He will establish and chair the power network’s new customer engagement group, scrutinising how effectively the company engages with its customers and ensuring their voices are heard and represented in its business plans.
Halliwell appointed customer champion at Electricity North West Read More »
The new guidance has been published by the Department for Education (DfE), following its adoption of the skills portfolio from the Department for Business, Innovation and Skills in the recent reshuffle.
Government updates Apprenticeship Levy plans Read More »
The graduates are filling key roles with the company and with its commercial division, UK Power Networks Services.
Graduates start work at UK Power Networks Read More »
WWU met the requirements of the voluntary British Standard 18477 after a five day audit that involved more than 40 interviews with WWU staff from across the business to ensure its processes and practices were of the “highest standards” in helping and signposting vulnerable customers.
Gas network achieves pinnacle of customer service Read More »
Fraser, who is currently the chief operating officer at United Utilities, will join Cadent in the autumn.
Fraser appointed CEO at Cadent Read More »
This webinar will help utility companies to harness digital technology to deliver a positive experience to priority groups. It will also present the findings from a data sharing pilot of customers on the Priority Services Register in advance of the initiative being rolled out sector-wide in 2020.
Free UW seminar: Improving digital experiences for vulnerable customers Read More »
Among the many key workers delivering essential services during the lockdown are the UK’s thousands of emergency gas engineers who continue to go out into the field – and into customer homes – to conduct essential gas readings, repair infrastructure and, on rare occasions, evacuate properties.
From the front line: Chris Garside and Andy Simcoe, Northern Gas Networks Read More »
APP specialises in technology for the production of green gas and recently partnered with Cadent (formerly National Grid Gas Distribution) to begin construction of the world’s first commercially operating plant for the conversion of household waste into green gas.
Former National Grid chair joins green gas firm Read More »
Nineteen-year-old Florentia Theori’s appointment represents positive action to increase female representation in the local construction sector.
First apprentice appointed on North London Heat & Power Project Read More »
The appointment follows the death of his predecessor David Clarke in early February.
ETI appoints new chief executive Read More »
