Citizens Advice is calling for companies to return some of this to customers through a rebate on their bills and for regulators to stop this happening again.
Customers overcharged by £24bn due to regulator error, Citizens Advice claims Read More »
Over the past year the Somerset coast has become a hive of activity where the new Hinkley Point C nuclear power station is being built, on one of the largest construction sites in Europe.
Cutting the cost of the networks Read More »
Ahead of RIIO-GD2, the group will scrutinise the company’s plans for investment for the future, customer service and social obligations, environment, and how the company will prepare the gas network for the future while keeping customers’ bills as low as possible. Ofgem’s RIIO2 Challenge Group will also scrutinise the development of the gas networks’ business plans, liaising with the various customer engagement groups.
Customer engagement group starts work Read More »
Most of us have felt the heat of this endlessly warm summer. So you’d be forgiven for missing the landmark announcement from the Competition Markets Authority (CMA) recommending that heat networks be regulated, with this oversight provided by Ofgem.
Creating certainty Read More »
However, the move has brought criticism from industry bodies and energy companies, which fear that increased charges for some smaller generators of renewable electricity will disincentivise them and reduce the amount of green electricity, and electricity storage capacity, available on the grid.
Critics fear Ofgem’s charging review will stifle renewables Read More »
The charity also found a wide variation in the price of tariffs available. And that some consumers, such as those who are ineligible for the Office for Low Emission Vehicles (OLEV) charge point grant, aren’t able to fully access the benefits of EV tariffs.
Cost of EV tariffs unclear to consumers Read More »
The proposals are outlined in a collection of essays by authors from Citizens Advice, Citizens Advice Scotland, Sustainability First, Centre for Sustainable Energy and National Energy Action.
Consumer coalition sets out RIIO2 vulnerability proposals Read More »
Writing in Network’s sister title Utility Week, Jonathan Brearley said: “Network charges make up about a quarter of an average household energy bill or £251 a year so it’s vital that consumers’ voice is heard”.
Consumer groups to gain more power in RIIO2 Read More »
The report describes how wide-scale deployment of heat pumps in the UK will require three key factors:
Consumer power key to heat pump roll-out, says HPA Read More »
Blending small quantities of hydrogen into the gas pipeline network is considered as a possible “quick-win” solution to meet carbon reduction targets.
Consumers back hydrogen for heating but fear cost hikes Read More »
