Strategy Management

A new way to model Value of Lost Load

Power cuts affect different types of customers in different ways, but currently this isn’t always reflected in the decision-making process of distribution companies. Electricity North West believes that investment decisions should include a customer dimension that reflects divergent customer needs, to deliver greater customer and societal benefit. The company has also consulted its customers and stakeholders, who endorse this view.

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“We’re having joint conversations, but behind on 2050”

Where do you think the value of awards schemes lies?   What works well about awards is that they enable the sector to showcase and talk about the more innovative things that are happening – we need these conversations, but there are limited opportunities for them. We need cross-sector conversations, and for these to be in a place that’s supporting positive action and positive solutions. Often, when we have those conversations, it’s more in the problem space.  

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