People & skills

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Overcoming the challenges of delivering excellence in digital services to priority service customers will be the topic of a new Utility Week webinar.

"Winning means you have impressed your colleagues"

As the deadline for entering the Network Awards 2020 approaches, Network is asking the judging panel for their tips on writing an impactful entry that stands out from the crowd. John Parsons, director of digital at the British Electrotechnical and Allied Manufacturers' Association, hopes to find a sector clued up on cyber security...

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Developing leaders for a low-carbon future

Tom Naughton, an associate at London based heat network consultancy FairHeat, describes its award-winning graduate training programme, and why similar schemes are vital to the sector's future.

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Innovation into BAU: three steps to success

It's always satisfying to see energy network operators' innovation projects turn - eventually - into 'business as usual'(BAU) and embedded in the everyday operation of the business, says Kelvatek's Jonathan Rodgers.

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Grenfell report praises Cadent operation to seal gas mains

"Clarity of planning and careful execution" allowed Cadent gas engineers to cut off three gas mains near to Grenfell Tower at the height of the emergency, helping to bring the fire under control after gas sustained the fire in its later phases, the official...

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EIC and Cadent seek bright ideas for dementia sufferers

The Energy Innovation Centre (EIC) is teaming up with gas network Cadent and the Alzheimer's Society to host a workshop around new innovations in the utilities sector to improve the quality of life and safety of people living with dementia in the UK....

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Safeguarding staff from mental health hazards at work

Promoting physical safety has become critically important across the sector, with many organisations priding themselves on a zero-tolerance approach to hazards in the workplace, writes Nadine Buddoo.

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UK needs 'Olympic' delivery body to drive shift to net zero heating,...

MPs and members of the public are equally in the dark over the urgency of decarbonising the heat network, raising the need to establish a powerful new body to coordinate the complex task, according to a report by cross-party think tank Policy Connect....