vulnerable customers
Power
Utilities mobilise coronavirus vulnerability support
£800,000 of support has been offered to support those struggling as a result of the pandemic
Power
EIC and Cadent seek bright ideas for dementia sufferers
The Energy Innovation Centre (EIC) is teaming up with gas network Cadent and the Alzheimer's Society to host a workshop around new innovations in the utilities sector to improve the quality of life and safety of people living with dementia in the UK.
Power
Networks must consider needs of vulnerable customers, analysis shows
Analysis carried out on behalf of the Energy Networks Association (ENA) shows that network operators must ensure that vulnerable customers are not left behind as the UK works towards net zero.
Heat
Northern Gas Networks running ‘heating for health’ trial
Northern Gas Networks and National Energy Action are running a year-long trial to find out if warmer homes can improve health and wellbeing.
Gas
Northern Gas Networks recognised for supporting vulnerable customers
Northern Gas Networks (NGN) has been recognised for the support it offers to vulnerable customers.
Gas
Wales & West achieves BSI verification for work with vulnerable customers
Wales & West Utilities has been recognised for its assistance to vulnerable customers.
Power
ENA launches Winter Resilience Committee
The Energy Networks Association has announced the launch of its Winter Resilience Committee which has been setup to protect six million vulnerable people across the UK.