The independent customer protection scheme has made the change which will enable existing heat network suppliers, that do not have Heat Energy Supply Agreement with their customers, the ability to register with Heat Trust, provided that clear terms of service are provided in a new customer charter or equivalent.
Heat Trust extends protection to more households Read More »
The report highlights the issues faced by more than 30,000 customers across 51 heat networks around the country.
Heat Trust report highlights need for customer service Read More »
The project, spread across two sites in Didmarton and Bibury, is the second phase of a pilot scheme started in 2015 by Bromford to determine the viability of the technology.
Heating bills slashed in heat pump pilot Read More »
These aerial patrols of over 4,000km of the electricity network will allow trained observers to identify and record any signs of damage or wear and tear on the lines and equipment that carry electricity.
Helicopters used to inspect NI power network Read More »
The 5MW/15MWh LAES plant, located at Bury, near Manchester will become the first operational demonstration of LAES technology at grid-scale.
Highview Power launches first grid-scale liquid air energy storage plant Read More »
Energetik, the energy company owned by Enfield Council, will supply over 15,000 homes and businesses in Enfield through a series of heat networks. Each network is designed to expand so that more customers can connect over time and help energetik realise its vision to ‘transform the local energy market and be the supplier to trust’.
Heat network company welcomes its first customers in Enfield Read More »
It will offer grants and loans to both the public and private sectors in England and Wales, for networks serving two or more buildings.
Heat Networks Investment Project to launch in Autumn Read More »
Recent research and demonstrator projects are beginning to show that integrating the use of hydrogen into Britain’s energy system is feasible.
H21 project highlights potential of hydrogen Read More »
He will establish and chair the power network’s new customer engagement group, scrutinising how effectively the company engages with its customers and ensuring their voices are heard and represented in its business plans.
Halliwell appointed customer champion at Electricity North West Read More »
The network operator won the Customer Care Award and also picked up Environment and Team of the Year accolades.
Hat-trick of Utility Week Award wins for UK Power Networks Read More »
